A Letter from the Administrator
Hello Residents, Families and Staff!
I hope you are all enjoying the start of a new fall (even though it doesn’t really seem like it with these temperatures yet)!
Before I get to the rest of my letter, I want to take a moment to share something with all families and staff. We have a code on the front and side doors of our facility, but those measurements don’t mean that Residents who have some cognitive issues can’t get outdoors by mistake.
Unfortunately, we’ve had a couple of those concerns lately, so please be mindful as you are entering or exiting the Facility to close the door behind you. Additionally, if you are unsure if someone is a Resident or not, please get the attention of a staff member and ask. It’s MUCH better to be safe than sorry. Thankfully, neither occurrence led to a negative outcome, and we want to make sure all of our Residents are safe and sound!
With fall finally upon us, it’s the start of my favorite time of year. For those of you who don’t know, before entering the healthcare field, I wanted to work in sports journalism, and football season consumes way too much of my life (just ask my wife).
My weekends from here until February will be filled with both college and professional football. If you’re a fan of the game as well, feel free to come chat with me about the week’s big games or talk smack about my Ole Miss Rebels, like many of my department heads like to do (looking at you Sandra).
One of the most important factors in a successful football team is to work together as a team. Here at Hurst Plaza, we had the privilege of adding to our team with a new face of admissions/sales/marketing.
We welcomed Delores Vela to our team in late July, and she’s done a great job of engrossing herself as a valuable member of the Hurst Plaza community as our new Healthcare Liaison. She will be spending most of her time outside of the Facility, but you’ll see bounce around throughout the day. Be sure to give her a nice Hurst Plaza welcome and introduce yourself.
Like any good football team, we are always looking at ways to improve. Last month, we had our annual satisfaction surveys floating around, and we certainly appreciate all of the great feedback we received from everyone. If you have a concern, idea or comment about anything regarding our community, please come see me.
David Collier, LNFA